Complaint Alleges State Farm Auto Insurance Forced John Eagle Collision Center To Make Substandard Repairs
U.S. District Court For The Eastern District of Texas Sherman Division Civil Action No. 4:17-cv-537
Major Allegations from the complaint:
- State Farm advertises that it is a “good neighbor”. On the contrary: behind the closed doors of auto collision centers, State Farm’s “good neighbor” becomes a Dr. Jekyll and Mr. Hyde creature that turns into the “neighbor from hell”.
- State Farm forced a certified body shop to use glue instead of welds and the shoddy and substandard repair work turned Matthew and Marcia Seebachan’s Honda into a bonfire.
- State Farm claims that it is a “good neighbor” by being there for its customers. Yet, State Farm’s supposed “good neighbor” policy was nowhere to be seen when it paid John Eagle Collision Center for ignoring Honda’s body repair specifications.
- State Farm controls body shop revenues and profits by forcing body shops to take shortcuts that jeopardize the safety of not only their customers, but also unsuspecting third parties who may later own and/or ride in these vehicles. In effect, State Farm secretly and covertly plays Russian Roulette with its customers and the public by forcing body shops to choose their profits over the safety of the motoring public. Citizens are mandated by law to have insurance, and, consequently, insurance premiums. Insurance companies should be mandated to not interfere with how a vehicle is repaired so shortcuts that endanger people’s lives are not taken. These safeguards existed with the 2009-2013 Honda Fit body repair manual but Defendant forced the repair facility to violate the repair manual.