It’s time to get the auto insurance companies out of your vehicle repair labs. They are jeopardizing your customer’s lives.
Did you notice that I called your business a Vehicle Repair Lab? The growing complexity of vehicles demands the skill set of a spine surgeon. Think about the certifications and sophisticated equipment required today.
You are no longer Body Shops or Collision Repair facilities.
You are Vehicle Safety Professionals. You work on the front lines of safety at your Vehicle Repair Labs.
Everyone in your Vehicle Repair Lab should always ask questions about the crash. Your Vehicle Safety Professional needs to analyze what parts they should replace. Restore the vehicle’s safety systems to pre-accident crashworthiness standards.
A bad day at work in a vehicle repair lab or an operating room can cost a life or limb. The slip of a scalpel is no different than sending a customer home in a vehicle that is not crashworthy.
Resist Insurance Adjuster Bully Tactics
This why vehicle safety professionals must resist pressure from insurance adjusters. Insurance companies want to substitute cheap parts from eBay. The insurance bullies insist on using imitation parts instead of Original Equipment Manufacturer. I hear such horror stories from your industry everyday.
I’m talking about cheap imitation (aftermarket) parts that are critical to crashworthiness. Our crash tests last year demonstrated aftermarket parts caused severe injuries.
A glued roof panel rather than one welded to OEM standards, caused a young couple to get crushed and burned. They should have walked away from the accident.
A Dallas County Jury sent a message with a $42 million damage verdict in that landmark case. Collision repair facilities should perform according to high standards.
3 Steps for Vehicle Safety Professionals to get Insurance Bullies out of your Repair Lab.
- Embrace a New Philosophy focused on EDUCATING Vehicle Safety Professionals about Crash Science.
- Engage your customers to Fight with You Against the insurance companies
- Energize your fellow Vehicle Safety Professionals to join the fight.